Skip to main content
All CollectionsTroubleshooting
How do i fix Error 807 ?
How do i fix Error 807 ?
Updated over 2 years ago

If you are getting Error 807 when attempting to connect to VPN, please try following solution:

  1. Try connecting to different VPN locations, to confirm the problem is not related to specific server.

  2. If problem still persists, please try restarting your Internet modem/router and try connecting to VPN again.

  3. If you are still getting error 807, it is usually because PPTP is blocked on your Router or blocked by your ISP/Network. PPTP protocol is also blocked in School/University and Office network. We recommend using SSTP or OpenVPN protocol in such cases. 

Did this answer your question?