No Internet or Websites loading very slow once connected to VPN

Updated 4 years ago by SwitchVPN

If you are facing very slow speeds or websites are taking forever to load after connected to VPN.  You can easily fix this problem by switching to another VPN protocol.

Steps to change the VPN protocol for Windows & Mac Application

  1. Click on Settings icon in SwitchVPN app
  2. Click on Protocol tab
  3. Default Protocol is UDP, please change it to L2TP or TCP and re-connect to VPN 

If problem still exists, please contact customer support at or you can also click on the live chat icon and we will help you fix the speed issues.

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